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  • MessageFlow Documentation
  • 🚀ACCOUNT
    • Dashboard
    • User panel
      • Settlements
      • Settings
      • Notifications
      • Operation list
      • File manager
      • GDPR
    • Login and account management
      • How to create an account?
      • Logging into the platform
      • Resetting the password
      • Two-step authentication (2FA)
      • Resetting 2FA Settings
    • User and role management
      • Adding a user
      • Assigning permissions
      • User account activation
      • Editing and deleting a user
  • 💬CONTACTS
    • Adding contacts
      • Adding contacts manually
      • Importing contact lists (CSV, Excel)
      • Additional fields
    • Segmentation of customers
    • Archiving groups
  • Deleting groups
  • ✨COMMUNICATION CHANNELS IN THE PANEL
    • E-mail
      • Overview
      • Dashboard
      • Campaigns
        • Campaign list
        • Exporting campaigns from the list
        • Authorization of domain and senders
          • Authorizing domains with web hosts
            • Authorizing a domain hosted at Nazwa.pl
            • Authorization of a domain hosted at Home.pl
            • Authorizing a domain hosted at cyber_Folks
            • Authorizing a domain hosted on Zenbox
            • Authorizing a domain hosted on OVHcloud
            • Authorizing a domain hosted on GoDaddy
        • Creating e-mail campaigns
          • Designing messages with a drag-and-drop editor
          • Email creation specifications
          • Creating and downloading message templates
      • Analytics, audiences and reports
        • Monitoring deliverability, opens, clicks
        • Storage of email campaign reports
        • Email address archiving, removing hard-bouncing addresses, unsubscribes
      • Outgoing
        • Outgoing List
        • Export list
      • Settings
        • Adding a sign-out page
    • SMS
      • Overview
      • Dasboard
      • Campaigns
        • Campaign list
        • Exporting campaigns from the list
        • Creating SMS campaign
      • Analytics, audiences and reports
        • Reporting and analysis of SMS campaign results
        • Storage of SMS campaign data
        • Archiving recipients, removing recipients with ERROR status
      • Incoming
        • List of incoming
        • Export list
      • Outgoing
        • Outgoing list
        • Export list
      • Settings
        • List of links with suffixes
        • Unsubscribe pages
      • Common settings
        • Sender IDs
      • Integration with short codes
    • Mobile push
      • Overview
      • Dashboard
      • Campaigns
        • Campaign list
        • Export list
        • Push campaign configuration
      • Outgoing
        • Outgoing list
        • Export list
      • Analytics and report
        • Push campaign report
        • Push campaign data storage
      • Common settings
        • Applications
        • Adding test device
      • Segmentation
    • RCS
      • RCS message types
      • What is a Brand Bot?
      • How to run RCS?
      • Tips for creating a campaign
      • Technical specifications of the RCS service
  • 🖥️API CHANNELS
    • E-mail API
      • Dashboard
      • E-mails report
      • Tag report
      • Domains report
      • Blacklist Report
      • Whitelist report
      • Settings
    • Mobile push API
      • Overwiev
      • Dashboard
      • Outgoing
        • Outgoing list
        • Export
    • SMS API
      • Overview
      • Dashboard
      • Incoming
        • Incoming list
        • Export
      • Outgoing
        • Outgoing list
        • Export
  • ⚙️TECHNICAL SUPPORT CENTER
    • Integrations
      • Integration with Salesforce
      • Integration with SalesManago
      • Integration with Synerise
      • Integration with IdoSell
    • System requirements
    • Technical assistance
    • API documentation
    • FAQ
  • SAFETY CENTER
    • ISO 27001, 27018, 22301 certifications
    • Document templates
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  • 👋 Welcome to MessageFlow!
  • More from MessageFlow

MessageFlow Documentation

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Last updated 4 months ago

👋 Welcome to MessageFlow!

MessageFlow is a comprehensive tool to effective and engaging multi-channel communications. For two decades, we have supported companies to connect with their audiences through effectively delivered of Email, SMS, engaging Mobile Push notifications, RCS and OTT channels. We understand that communication is the foundation of successful business relationships, which are more important than ever in today's rapidly changing retail industry.

Our platform is designed to make business communications more consistent, maximizing customer engagement with Email, SMS, Push notifications, RCS, Viber or WhatsApp. By integrating these channels into a single platform that you can manage through a user panel or API, we enable you to run precise and effective campaigns at any scale, increasing customer loyalty and satisfaction.

MessageFlow allows you to enjoy 99% message deliverability in global markets, while powerful data analytics provide actionable insights. Our team of experts supports you every step of the way - from configuration to campaign implementation. Our platform is highly reliable and meets the highest security standards, ensuring your campaigns are always protected, compliant with local regulations, and effectively reach your audience.

Check out our knowledge base and if you have any questions, write to us at 🙂

Take a look at our

More from MessageFlow

📖 Blog

Expert tips, information and advice on cross-channel communication topics.

🧑‍💻 For developers

An overview and clear documentation of the RESTful API, code examples in various programming languages, a testing environment, and dedicated support to ensure seamless integration.

contact@messageflow.com
API documentation.
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