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  • MessageFlow Documentation
  • 🚀ACCOUNT
    • Dashboard
    • User panel
      • Settlements
      • Settings
        • Security
        • IP Authorization
        • Two-Factor Authentication (2FA)
        • API
        • Webhooks
      • Notifications
      • Operation list
      • File manager
      • GDPR
    • Login and account management
      • How to create an account?
      • Logging into the platform
      • Resetting the password
      • Changing your password in the App
      • Two-step authentication (2FA)
      • Resetting 2FA Settings
    • User and role management
      • Adding a user
      • Assigning permissions
      • User account activation
      • Editing and deleting a user
  • 💬CONTACTS
    • Adding contacts
      • Adding contacts manually
      • Importing contact lists (CSV, Excel)
      • Additional fields
    • Segmentation of customers
    • Archiving groups
  • Deleting groups
  • ✨COMMUNICATION CHANNELS IN THE PANEL
    • E-mail
      • Overview
      • Dashboard
      • Campaigns
        • Campaign list
        • Exporting campaigns from the list
        • Authorization of domain and senders
          • Authorizing domains with web hosts
            • Authorizing a domain hosted at Nazwa.pl
            • Authorization of a domain hosted at Home.pl
            • Authorizing a domain hosted at cyber_Folks
            • Authorizing a domain hosted on Zenbox
            • Authorizing a domain hosted on OVHcloud
            • Authorizing a domain hosted on GoDaddy
        • Creating e-mail campaigns
          • Designing messages with a drag-and-drop editor
          • Email creation specifications
          • Personalizing email campaigns
          • Creating and downloading message templates
        • Booster for e-mail campaigns
          • Instructions for sending an e-mail campaign with the Booster option
          • Reports & analytics
      • Analytics, audiences and reports
        • Monitoring deliverability, opens, clicks
        • Storage of email campaign reports
        • Email address archiving, removing hard-bouncing addresses, unsubscribes
      • Outgoing
        • Outgoing List
        • Export list
      • Settings
        • Adding a sign-out page
    • SMS
      • Overview
      • Dasboard
      • Campaigns
        • Campaign list
        • Exporting campaigns from the list
        • Creating SMS campaign
        • Booster for SMS campaign
          • Instructions for sending an SMS campaign with the Booster option
          • Reports & analytics
      • Analytics, audiences and reports
        • Reporting and analysis of SMS campaign results
        • Storage of SMS campaign data
        • Archiving recipients, removing recipients with ERROR status
      • Incoming
        • List of incoming
        • Export list
      • Outgoing
        • Outgoing list
        • Export list
      • Settings
        • List of links with suffixes
        • Unsubscribe pages
      • Common settings
        • Sender IDs
      • Integration with short codes
      • SMS Billing
    • Mobile push
      • Overview
      • Dashboard
      • Campaigns
        • Campaign list
        • Export list
        • Push campaign configuration
        • Booster for mobile push campaign
          • Instructions for sending a mobile push campaign with the Booster option
          • Reports & analytics
      • Outgoing
        • Outgoing list
        • Export list
      • Analytics and report
        • Push campaign report
        • Push campaign data storage
      • Common settings
        • Applications
        • Adding test device
      • Segmentation
    • RCS
      • RCS message types
      • What is a Brand Bot?
      • How to run RCS?
      • Tips for creating a campaign
      • Technical specifications of the RCS service
  • 🖥️API CHANNELS
    • E-mail API
      • Dashboard
      • E-mails report
      • Tag report
      • Domains report
      • Blacklist Report
      • Whitelist report
      • Settings
    • Mobile push API
      • Overwiev
      • Dashboard
      • Outgoing
        • Outgoing list
        • Export
    • SMS API
      • Overview
      • Dashboard
      • Incoming
        • Incoming list
        • Export
      • Outgoing
        • Outgoing list
        • Export
  • ⚙️TECHNICAL SUPPORT CENTER
    • Integrations
      • Integration with Salesforce
      • Integration with SalesManago
      • Integration with Synerise
      • Integration with IdoSell
    • System requirements
    • Technical assistance
    • API documentation
    • FAQ
  • SAFETY CENTER
    • ISO 27001, 27018, 22301 certifications
    • Document templates
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  1. ACCOUNT
  2. Login and account management

Changing your password in the App

PreviousResetting the passwordNextTwo-step authentication (2FA)

Last updated 1 day ago

  1. Log in to the app and go to Account → Users. Find the profile for which you want to change the password and click Edit.

  2. In the Basic Info tab, you’ll see your Login and Password. Next to the password field, click the pencil icon.

  3. A window will appear. Enter your current password, then create a new password that meets the following criteria:

    1. At least one uppercase letter

    2. At least one lowercase letter

    3. At least one number and one special character

    4. Between 12 and 30 characters long

  1. Repeat the new password and click Change Password.

Regularly updating your password helps keep your account secure. Be sure to store your passwords safely in a trusted password manager.

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