Changing your password in the App

  1. Log in to the app and go to AccountUsers. Find the profile for which you want to change the password and click Edit.

  2. In the Basic Info tab, you’ll see your Login and Password. Next to the password field, click the pencil icon.

  3. A window will appear. Enter your current password, then create a new password that meets the following criteria:

    1. At least one uppercase letter

    2. At least one lowercase letter

    3. At least one number and one special character

    4. Between 12 and 30 characters long

  1. Repeat the new password and click Change Password.

Regularly updating your password helps keep your account secure. Be sure to store your passwords safely in a trusted password manager.

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