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GDPR

PreviousFile managerNextLogin and account management

Last updated 2 months ago

If you communicate with recipients in the European Union, you must sign an GDPR agreement to ensure compliance with data protection regulations.

In the MessageFlow panel, there are two types of agreements available:

  • Data Processing Agreement – for users who act as the administrator of the subscriber database and use it for their deliveries.

  • Data Subprocessing Agreement – for users who send messages on behalf of their clients but are not administrators of the contact database.

Signing the GDPR Agreement

  1. To sign the GDPR agreement, log in to the application and navigate to Account → GDPR in the panel, then click the + button in the top-right corner.

  1. Select the type of agreement you want to sign, then fill out the form.

Once you complete the form, you will receive an SMS code to confirm the signing of the agreement. The code will be sent to the number provided in the form.

  1. After signing the agreement, you will receive an email with the document. The email will be sent to the address associated with your account. You will also have access to the signed agreement in the panel – go to the GDPR tab, where all signed agreements will be visible along with the dates they were signed.

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