MessageFlow
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  • MessageFlow Documentation
  • 🚀ACCOUNT
    • Dashboard
    • User panel
      • Settlements
      • Settings
      • Notifications
      • Operation list
      • File manager
      • GDPR
    • Login and account management
      • How to create an account?
      • Logging into the platform
      • Resetting the password
      • Two-step authentication (2FA)
      • Resetting 2FA Settings
    • User and role management
      • Adding a user
      • Assigning permissions
      • User account activation
      • Editing and deleting a user
  • 💬CONTACTS
    • Adding contacts
      • Adding contacts manually
      • Importing contact lists (CSV, Excel)
      • Additional fields
    • Segmentation of customers
    • Archiving groups
  • Deleting groups
  • ✨COMMUNICATION CHANNELS IN THE PANEL
    • E-mail
      • Overview
      • Dashboard
      • Campaigns
        • Campaign list
        • Exporting campaigns from the list
        • Authorization of domain and senders
          • Authorizing domains with web hosts
            • Authorizing a domain hosted at Nazwa.pl
            • Authorization of a domain hosted at Home.pl
            • Authorizing a domain hosted at cyber_Folks
            • Authorizing a domain hosted on Zenbox
            • Authorizing a domain hosted on OVHcloud
            • Authorizing a domain hosted on GoDaddy
        • Creating e-mail campaigns
          • Designing messages with a drag-and-drop editor
          • Email creation specifications
          • Creating and downloading message templates
      • Analytics, audiences and reports
        • Monitoring deliverability, opens, clicks
        • Storage of email campaign reports
        • Email address archiving, removing hard-bouncing addresses, unsubscribes
      • Outgoing
        • Outgoing List
        • Export list
      • Settings
        • Adding a sign-out page
    • SMS
      • Overview
      • Dasboard
      • Campaigns
        • Campaign list
        • Exporting campaigns from the list
        • Creating SMS campaign
      • Analytics, audiences and reports
        • Reporting and analysis of SMS campaign results
        • Storage of SMS campaign data
        • Archiving recipients, removing recipients with ERROR status
      • Incoming
        • List of incoming
        • Export list
      • Outgoing
        • Outgoing list
        • Export list
      • Settings
        • List of links with suffixes
        • Unsubscribe pages
      • Common settings
        • Sender IDs
      • Integration with short codes
    • Mobile push
      • Overview
      • Dashboard
      • Campaigns
        • Campaign list
        • Export list
        • Push campaign configuration
      • Outgoing
        • Outgoing list
        • Export list
      • Analytics and report
        • Push campaign report
        • Push campaign data storage
      • Common settings
        • Applications
        • Adding test device
      • Segmentation
    • RCS
      • RCS message types
      • What is a Brand Bot?
      • How to run RCS?
      • Tips for creating a campaign
      • Technical specifications of the RCS service
  • 🖥️API CHANNELS
    • E-mail API
      • Dashboard
      • E-mails report
      • Tag report
      • Domains report
      • Blacklist Report
      • Whitelist report
      • Settings
    • Mobile push API
      • Overwiev
      • Dashboard
      • Outgoing
        • Outgoing list
        • Export
    • SMS API
      • Overview
      • Dashboard
      • Incoming
        • Incoming list
        • Export
      • Outgoing
        • Outgoing list
        • Export
  • ⚙️TECHNICAL SUPPORT CENTER
    • Integrations
      • Integration with Salesforce
      • Integration with SalesManago
      • Integration with Synerise
      • Integration with IdoSell
    • System requirements
    • Technical assistance
    • API documentation
    • FAQ
  • SAFETY CENTER
    • ISO 27001, 27018, 22301 certifications
    • Document templates
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On this page
  • RCS Basic/ RCS Lite
  • RCS Single Message/ Rich RCS
  • Chat RCS/ Conversional RCS
  1. COMMUNICATION CHANNELS IN THE PANEL
  2. RCS

RCS message types

RCS Basic/ RCS Lite

RCS Lite (RCS Basic) is the successor to SMS Verified, with an emphasis on greater message security and effective anti-fraud. RCS Lite has brand verification, so users can be sure they are interacting with a favorite and well-known brand. The presence of an icon confirming the authenticity of the profile is not only a security element, but also builds the prestige of the brand, making it more credible in the eyes of users.

RCS Lite characteristics:

  • all features of Verified SMS

  • access to statistics of delivered and read messages

  • podwójna weryfikacja nadawcy (weryfikacja Google)

  • komunikacja w nowym odrębnym szyfrowanym kanale RCS

RCS Single Message/ Rich RCS

All RCS Lite functionality augmented by the ability to add to the welcome message:

  • graphics

  • video

  • photo carousel (as many as four graphics)

  • possibility to add CTA buttons

Chat RCS/ Conversional RCS

Possibility of two-way communication with the user even 24h/day! The tool gives the option of richer multimedia, images, videos, GIFs in any colors, URLs, maps, etc. In addition, data for analysis such as customer delivery confirmations or reading confirmations.

RCS Chat Characteristics:

  • 24-hour chat window

  • possibility of automation

  • possibility to redirect the customer to his own website

  • use of all the, previously mentioned functions

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Last updated 6 months ago

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