GDPR
Last updated
Last updated
If you are communicating with recipients in the European Union, it is necessary to sign a GDPR (General Data Protection Regulation) agreement to ensure compliance with personal data protection regulations.
In the MessageFlow panel, two types of agreements are available, tailored to your role:
Data Processing Agreement (DPA) – For users who act as the data controller of the subscriber database and use it for their communications.
Subprocessing Agreement – For users who send messages on behalf of their clients but are not data controllers of the contact database.
To sign the GDPR agreement, follow these steps:
In the user panel, go to 'Account' -> 'GDPR' and click the '+' button.
Choose the appropriate type of agreement (Data Processing or Subprocessing), based on your role and responsibilities, and complete the form with the required details.
After filling out the form, the system will send an SMS code to the phone number provided in the form. Enter the code to confirm the signing of the agreement.
After signing, the agreement will be sent to the email address associated with your account. The signed agreement will also be available in the documents list in the user panel. You can download a copy of the agreement at any time by clicking 'Download Agreement' in the documents list.