SMS configuration (API)
Thanks to this integration, you can send text messages to your contact base directly from automation paths and campaigns within User.com.
Before you begin
To configure the SMS connection, you will need an API key from your MessageFlow account. You can generate it in the panel under the Account -> Settings -> API section.
IMPORTANT INFORMATION
The API key used for this specific integration requires special server-side configuration. Before you start the process in the User.com panel, contact our support team at [email protected]. Inform them about your intention to integrate with the User.com platform, and we will immediately activate the appropriate permissions for your key.
Step-by-step configuration
Log in to your account on the User.com platform.
In the top right corner of the screen, select the Settings option, and then navigate to the Workspace settings view.
In the left side menu, click the API & Integrations tab and select the Setup & Integrations from the dropdown list.
In the main Integrations section, find the tile with the MessageFlow logo on the list and click it.
After transitioning to the new view, click the Create new button in the top-right corner.
In the MessageFlow API Credentials configuration window, fill in the following fields:
Name: Enter any connection name that will allow you to easily identify this integration on the list.
Access token: Paste the previously generated API authorization key from your MessageFlow account (which requires prior contact with our support).
Sender name: Enter the sender name that your recipients will see in the SMS messages. Remember that this name must be previously registered and approved on your MessageFlow account.
Complete the configuration process by clicking the Confirm button.
Next steps: Integration verification
To ensure the connection works correctly, send a test SMS campaign directly from an automation path in User.com to your own phone number. The status of the sent message and the final delivery report from the operator should immediately appear in the logs of your MessageFlow panel.
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