Incident Response Team (CERT Vercom)

To ensure a swift and structured response to cybersecurity incidents and to comply with the operational resilience requirements of EU regulations such as NIS2 and DORA, Vercom has established an internal Computer Emergency Response Team (CERT).

The team's core mission is to handle security incidents that affect our infrastructure, services, and customers. Its responsibilities include receiving and analyzing threat reports, coordinating remedial actions, and ensuring our procedures align with industry best practices for operational resilience.

Reporting a Security Incident

Potential security incidents can be reported directly to our team by sending an email to [email protected].

Secure Communication

When transmitting sensitive information, we recommend using our PGP public key to ensure end-to-end encrypted communication.

Download our PGP public key:

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