> For the complete documentation index, see [llms.txt](https://docs.messageflow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.messageflow.com/trust-center/vercom-s.a.-security-and-trust-center/document-templates.md).

# Document Templates

To assist our Clients in ensuring compliance with the General Data Protection Regulation (GDPR) and to support the fulfillment of obligations arising from personal data processing when utilizing Vercom S.A. services, we have prepared the following document templates and supporting materials.

| Document name                                                | URL                                                                                             |
| ------------------------------------------------------------ | ----------------------------------------------------------------------------------------------- |
| Framework Agreement for the Provision of Electronic Services | <https://messageflow.com/framework-agreement-on-the-provision-of-services-by-electronic-means/> |
| Privacy Policy                                               | <https://messageflow.com/privacy-policy/>                                                       |
| Cookies                                                      | <https://messageflow.com/cookies/>                                                              |
| Anti-Spam Policy                                             | <https://messageflow.com/anti-spam-policy/>                                                     |

<table><thead><tr><th></th><th data-type="files"></th></tr></thead><tbody><tr><td>Data Processing Agreement</td><td><a href="/files/BaYeXK0wv8xl3hlJVbVg">/files/BaYeXK0wv8xl3hlJVbVg</a></td></tr><tr><td>Sub-processing contractors</td><td><a href="/files/hGi9e7H8pGlvJshaeTFS">/files/hGi9e7H8pGlvJshaeTFS</a></td></tr><tr><td>ANNEX on the implementation of the requirements of the DORA Regulation</td><td><a href="/files/7tbu0wiSZyfExxHPHIOS">/files/7tbu0wiSZyfExxHPHIOS</a></td></tr></tbody></table>

{% hint style="danger" %}
Note: The provided document templates are for reference purposes only and should be tailored to the specific legal and factual circumstances of each Client. Vercom S.A. does not provide legal advice. Should you have any doubts regarding GDPR compliance, we recommend consulting a qualified legal professional or a data protection specialist.
{% endhint %}


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.messageflow.com/trust-center/vercom-s.a.-security-and-trust-center/document-templates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.