Document Templates

To assist our Clients in ensuring compliance with the General Data Protection Regulation (GDPR) and to support the fulfillment of obligations arising from personal data processing when utilizing Vercom S.A. services, we have prepared the following document templates and supporting materials.

Document name	URL
Framework Agreement for the Provision of Electronic Services	https://messageflow.com/framework-agreement-on-the-provision-of-services-by-electronic-means/
Privacy Policy	https://messageflow.com/privacy-policy/
Cookies	https://messageflow.com/cookies/
Anti-Spam Policy	https://messageflow.com/anti-spam-policy/

Data Processing Agreement	Data Processing Agreement_Vercom_written_EN v. 2.0 18.12.2025 (after 01.02.2026).docxData Processing Agreement_Vercom_written_EN v. 1.01 18.12.2025 (with WAF CF for customers starting to use the service before 01.02.2026).docx
Approved sub-processing contractors	Approved sub-processing contractors v 1.01 od 18.12.2025 (dla klientów rozpoczynających korzystanie z usług przed 01.02.2026).pdfApproved sub-processing contractors v 2.0 od 18.12.2025 (po 01.02.2026).pdf
ANNEX on the implementation of the requirements of the DORA Regulation	Annex DORA template ENG.docx

Note: The provided document templates are for reference purposes only and should be tailored to the specific legal and factual circumstances of each Client. Vercom S.A. does not provide legal advice. Should you have any doubts regarding GDPR compliance, we recommend consulting a qualified legal professional or a data protection specialist.