Push campaign report
Last updated
Last updated
After logging in, go to the PUSH -> Campaigns tab and navigate to the Report button.
Summary of the campaign This section of the report provides basic information about the campaign:
Campaign name
Start and end time
Number of recipients and audience group
Apps hooked up to the push message
Content (title and content)
External ID: external campaign identifier
Preview of the message
OK: Number of messages that were successfully delivered
ERROR: Number of messages that were not delivered due to errors (e.g., inactive tokens)
Waiting: Messages that are still in the delivery process and have not yet reached final status.
Engagement indicators
Injected: How many messages were processed and routed to recipients.
Open: The number of messages for which we received confirmation of display.
Track: Notification interaction, swipe/click.
Next to the Summary tab are the Openings, Clicks and Tools tabs.
Opens: the graph shows the distribution of opens at 24h and also 7 days after dispatch
Clicks: the graph shows the distribution of clicks at 24h and also 7 days after dispatch
Tools:
You can create groups of contacts that:
Messages didn't click
They did not open the message
They did not receive the message
Remove inactive tokens - the ability to remove inactive user tokens, i.e. devices that have stopped receiving push messages. Inactive tokens can result, for example, from a user uninstalling an application or changes to the device's configuration.
