Contact & Support

Whether you have questions about our offer or need technical assistance, our team is ready to help.

Support Team

All of our clients are covered by free technical support under the Basic plan. As part of this service, our team assists with the day-to-day operation of the platform and answers questions via email and chat.

• Email: [email protected]

• Availability: Business days, 8:00 AM - 6:00 PM (Central European Time)

• Response Time: Best effort (no guaranteed response time)

If your support request involves highly sensitive data (e.g., credentials, private logs), we recommend using PGP encryption. Learn more about secure communication and get our public key.

Need more? Discover our Support Plans

For clients who require a guaranteed response time, expert deliverability support, or direct phone contact, we have created the Advanced and Professional plans. This is the ideal solution for businesses where priority service and minimizing downtime are critical.

Compare Support Plans and choose the best one for you

For the most demanding clients who need strategic support, a dedicated account manager, a custom SLA agreement, or access to an emergency number, we have prepared Premium Plans. These are 'tailor-made' solutions, available through direct contact with our Sales Team.

Sales Team

Our experts will be happy to answer questions about our offer, the features of individual plans, and help you choose the best support plan for your business.

• Email: [email protected]