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  • MessageFlow Documentation
  • 🚀ACCOUNT
    • Dashboard
    • User panel
      • Settlements
      • Settings
        • Security
        • IP Authorization
        • Two-Factor Authentication (2FA)
        • API
        • Webhooks
      • Notifications
      • Operation list
      • File manager
      • GDPR
    • Login and account management
      • How to create an account?
      • Logging into the platform
      • Resetting the password
      • Changing your password in the App
      • Two-step authentication (2FA)
      • Resetting 2FA Settings
    • User and role management
      • Adding a user
      • Assigning permissions
      • User account activation
      • Editing and deleting a user
  • 💬CONTACTS
    • Adding contacts
      • Adding contacts manually
      • Importing contact lists (CSV, Excel)
      • Additional fields
    • Segmentation of customers
    • Archiving groups
  • Deleting groups
  • ✨COMMUNICATION CHANNELS IN THE PANEL
    • E-mail
      • Overview
      • Dashboard
      • Campaigns
        • Campaign list
        • Exporting campaigns from the list
        • Creating e-mail campaigns
          • Designing messages with a drag-and-drop editor
          • Email creation specifications
          • Personalizing email campaigns
          • Creating and downloading message templates
        • Booster for e-mail campaigns
          • Instructions for sending an e-mail campaign with the Booster option
          • Reports & analytics
      • Analytics, audiences and reports
        • Monitoring deliverability, opens, clicks
        • Storage of email campaign reports
        • Email address archiving, removing hard-bouncing addresses, unsubscribes
      • Outgoing
        • Outgoing List
        • Export list
      • Settings
        • Adding a sign-out page
    • SMS
      • Overview
      • Dasboard
      • Campaigns
        • Campaign list
        • Exporting campaigns from the list
        • Creating SMS campaign
        • Booster for SMS campaign
          • Instructions for sending an SMS campaign with the Booster option
          • Reports & analytics
      • Analytics, audiences and reports
        • Reporting and analysis of SMS campaign results
        • Storage of SMS campaign data
        • Archiving recipients, removing recipients with ERROR status
      • Incoming
        • List of incoming
        • Export list
      • Outgoing
        • Outgoing list
        • Export list
      • Settings
        • List of links with suffixes
        • Unsubscribe pages
      • Common settings
        • Sender IDs
      • Integration with short codes
      • SMS Billing
    • Mobile push
      • Overview
      • Dashboard
      • Campaigns
        • Campaign list
        • Export list
        • Push campaign configuration
        • Booster for mobile push campaign
          • Instructions for sending a mobile push campaign with the Booster option
          • Reports & analytics
      • Outgoing
        • Outgoing list
        • Export list
      • Analytics and report
        • Push campaign report
        • Push campaign data storage
      • Common settings
        • Applications
        • Adding test device
      • Segmentation
    • RCS
      • RCS message types
      • What is a Brand Bot?
      • How to run RCS?
      • Tips for creating a campaign
      • Technical specifications of the RCS service
  • 🖥️API CHANNELS
    • E-mail API
      • Dashboard
      • E-mails report
      • Tag report
      • Domains report
      • Blacklist Report
      • Whitelist report
      • Settings
    • Mobile push API
      • Overwiev
      • Dashboard
      • Outgoing
        • Outgoing list
        • Export
    • SMS API
      • Overview
      • Dashboard
      • Incoming
        • Incoming list
        • Export
      • Outgoing
        • Outgoing list
        • Export
  • ⚙️TECHNICAL SUPPORT CENTER
    • Integrations
      • Integration with Salesforce
      • Integration with SalesManago
      • Integration with Synerise
      • Integration with IdoSell
    • Senders Authorization
      • How to Authorize Senders in MessageFlow?
        • Domains Authorization
        • Authorizing domains with web hosts
          • Authorizing a domain hosted at Nazwa.pl
          • Authorization of a domain hosted at Home.pl
          • Authorizing a domain hosted at cyber_Folks
          • Authorizing a domain hosted on Zenbox
          • Authorizing a domain hosted on OVHcloud
          • Authorizing a domain hosted on GoDaddy
        • SPF Record Configuration
    • System requirements
    • Technical assistance
    • API documentation
    • FAQ
  • SAFETY CENTER
    • ISO 27001, 27018, 22301 certifications
    • Document templates
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  1. TECHNICAL SUPPORT CENTER

Senders Authorization

Imagine your emails always landing straight in your customers' inboxes, building trust and a professional image for your brand. The key to achieving this is sender authorization. This process confirms that you have the right to send emails from a specific domain (e.g., yourcompany.com).

Proper authorization is essential to prevent your emails from being treated as spam. It also protects your domain from unauthorised use by fraudsters attempting to impersonate your company (a practice known as phishing). At MessageFlow, we strive to make this process as straightforward as possible for you.

Remember, sender authorization applies to all emails you send through MessageFlow, whether you're sending campaigns from our panel or transmitting messages via API.

Take a moment to set it up correctly – it's an investment that will pay dividends in the future.

Authorization Mechanisms Used in MessageFlow

To ensure the highest level of security and deliverability for your emails, MessageFlow supports and recommends using standard authorization mechanisms:

  • SPF (Sender Policy Framework): This is a DNS record that precisely specifies which servers (IP addresses) are authorised to send emails on behalf of your domain. It allows the recipient's mail server to verify if an email it has received actually originated from a trusted and authorised source.

  • DKIM (DomainKeys Identified Mail): This method involves digitally "signing" the emails you send. This signature, unique to each message, is verified by the recipient's server using a public key that you publish in your domain's DNS records. DKIM ensures that the message content has not been altered during transit and confirms that the message originated from your domain.

  • DMARC (Domain-based Message Authentication, Reporting, and Conformance): This mechanism builds upon the results of SPF and DKIM verification. DMARC is a policy you publish in a special DNS record. It informs recipients' mail servers what to do with messages that claim to be from your domain but fail SPF and/or DKIM checks (e.g., reject them, move them to the spam folder, or deliver them unchanged – depending on the policy you define). Furthermore, DMARC enables you to receive detailed reports on attempts to impersonate your domain (phishing, spoofing) and on the verification status of your legitimate emails.

In MessageFlow, the process of generating the appropriate values for the records needed for DKIM and DMARC configuration is automated to make their implementation as easy as possible for you.

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Last updated 2 days ago

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