Dashboard

Dashboard (E-mail API)

The Dashboard tab within the E-mail API module is the first screen visible upon selection. It serves to monitor current statistics, check sending health, and verify the reputation of your SMTP servers.

The panel is designed to deliver key data across several clear sections:

At the top of the page, you will find advanced filters allowing you to narrow down the presented data to a specific segment of traffic. You can filter statistics by:

  • Select range: Define the analysis period (by default, the system shows the last 30 days).

  • SMTP Accounts: Choose whether to view aggregate data or data for a specific sub-account only.

  • Recipient domains (max 10): Manually enter domains (separated by commas) to check deliverability to specific providers (e.g., gmail.com, yahoo.com).

  • Sender: Analyze traffic based on:

    • Sender domains: Domains verified in the system.

    • Sender addresses: Specific e-mail addresses (From field).

The Search button updates the view, while Reset restores default filter settings.

Data retention policy:

  • Detailed data (hourly and daily) is available for 60 days from the moment of dispatch.

  • For periods older than 60 days, the system stores only monthly data.

Efficiency Statistics

This module provides a quick preview of four key performance indicators (KPIs). Tiles automatically compare current results with the previous period, marking the trend (upward or downward) with a color and arrow.

  • INJECTED: Number of messages accepted by the system for processing.

  • DELIVERY RATE: Rate of correctly delivered messages (status OK).

  • OPEN RATE: Percentage of unique opens relative to delivered emails.

  • CLICK RATE: Percentage of unique link clicks relative to delivered emails.

Performance chart over time

Data visualization has been split into two tabs, allowing for separate analysis of sending volume and recipient engagement.

Historical data - line chart

This chart presents the number of messages and their statuses over a selected time. It allows you to quickly spot anomalies in sending.

  • Interval: You can switch the view between Hours, Days, and Months.

    • Remember: Hourly and daily views work only for a range of up to 60 days back.

  • Chart configuration: Below the chart, you will find a legend with options to toggle specific statuses on/off:

    • Deliverability: injected, ok.

    • Interactions: open, track, feedback.

    • Rejections: softbounce, hardbounce, spambounce, dropped.

Clicks and opens over time - bar chart

This view is used to analyze recipient behavior. It shows when your database is most active. The chart aggregates data for open and track events in two views:

  • Hours: Activity distribution throughout the day (e.g., peak opens at 9:00 AM).

  • Days of the week: Activity distribution in a weekly cycle (e.g., higher click-through rate on Thursdays).

Server Information

The bottom section lists all your SMTP sub-accounts. It enables a quick overview of the status and details of individual sending channels.

The table presents:

  • Login: Username used for SMTP authorization.

  • Name: Your label identifying the sub-account. You can edit it in the account settings.

  • Reputation: Current assessment of sending quality (calculated based on the ratio of delivered messages to bounces).

  • Type: Type of assigned IP address (e.g., Marketing, Transactional, Priority).

  • IP: The IP address from which messages originate.

  • SMTP Account Settings: Shortcut to the advanced configuration of a given sub-account.

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