Legal Framework

MessageFlow operates within a strict legal framework designed to protect data and ensure responsible electronic marketing. Our practices are aligned with key regulations to provide a secure and compliant environment for our customers.

• Framework Agreement: The legal basis for the provision of our services is our Framework Agreement, which together with its appendices (like the DPA) and regulations (like the Privacy Policy), constitutes the entire agreement between us and our clients.

• Privacy Policy: Our Privacy Policy provides a comprehensive overview of how we collect, use, and protect personal data. Read our full Privacy Policy.

• DORA & NIS2: We are committed to upholding the enhanced cybersecurity and operational resilience standards required by the Digital Operational Resilience Act (DORA) and the NIS2 Directive. Learn more about our approach to DORA & NIS2.