PrestaShop

Of course. Here is the complete English integration guide for PrestaShop, created according to all provided guidelines and materials.


PrestaShop Integration with MessageFlow

PrestaShop is a popular open-source e-commerce platform that allows for comprehensive online store management. Integrating with MessageFlow via SMTP allows you to route all transactional communication, such as order confirmations or shipping information, through our scalable infrastructure. This gives you access to advanced analytics, allowing you to track the status of each message (delivered, opened, clicked) and analyse detailed logs in the MessageFlow panel. Using an infrastructure with a high sending server reputation can also positively impact the deliverability of your key correspondence.

Before you begin

Make sure you have your MessageFlow SMTP credentials ready, as you will need them during the configuration process.

  • You can find these credentials in your MessageFlow panel under Email API -> Settings -> SMTP Accounts.

  • For more information, see our general documentation: SMTP Integrations

Step-by-step configuration

  1. Log in to your PrestaShop administration panel.

  2. From the left-hand menu, select Advanced Parameters, and then go to the E-mail section.

  3. Find and check the option Set my own SMTP parameters (for advanced users ONLY).

  4. A configuration form will appear. Fill it out using your SMTP credentials from the MessageFlow panel:

    • Email domain name: Enter the domain that will be used for sending your messages (e.g., yourshop.com). Remember that it must be properly authorised in your MessageFlow panel beforehand.

    • SMTP server: smtp.messageflow.com

    • SMTP username: Enter your username in the format 1.your_account_name.smtp.

    • SMTP password: Enter the password for your SMTP account.

    • Encryption: Select TLS.

    • Port: 587.

  1. After filling in all the fields, click the Save button to apply the changes.

Verifying the integration

To make sure the integration is working correctly, perform an action in your store that triggers an email to a customer (e.g., place a test order or change its status).

Then, log in to the MessageFlow panel and go to the Email API -> Email Reports section. If the sent message is visible on the list, it means your PrestaShop store has been successfully integrated with MessageFlow!

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