IdoSell

IdoSell is a comprehensive SaaS e-commerce platform that enables you to run an online business. Integrating your store with MessageFlow via SMTP allows you to send all customer communication, including key transactional messages, through an external infrastructure with a high reputation. This gives you access to detailed reports and analytics, allowing you to measure the effectiveness of your communication and track the status of each message in the MessageFlow panel. Using a specialized infrastructure can also positively impact the security and deliverability rates of your emails.

Choosing the integration method

The IdoSell platform offers two methods for integrating with MessageFlow.

1. Dedicated IdoSell Integration: This is a simplified setup for users who have activated the MessageFlow sending service as part of a partnership agreement with IdoSell. It requires selecting the "wysyłane z serwerów MessageFlow, konfiguracja po stronie IdoSell" option in the IdoSell panel. Detailed instructions for this method can be found in the official IdoSell documentation: Adding and configuring e-mail accounts.

2. Integration via SMTP: The following guide is for customers who have a direct account with MessageFlow and want to connect it to their IdoSell store.

Integration via SMTP (for direct MessageFlow customers)

This method allows you to connect your individual MessageFlow account to the IdoSell panel using standard SMTP credentials.

Before you begin

Make sure you have your MessageFlow SMTP credentials ready, as you will need them during the configuration process.

• You can find these credentials in your MessageFlow panel under Email API -> Settings -> SMTP Accounts.

• For more information, see our general documentation: SMTP Integrations

Step-by-step configuration

1. Log in to your IdoSell admin panel.

2. From the top navigation menu, go to ADMINISTRATION, and then select Configuration of email and SMS accounts.

1. Find the domain for which you want to configure sending and click the Select option next to it.

2. Click the + Add new e-mail address button.

1. In the displayed form, fill in the fields using your data from the MessageFlow panel:

• Sender name: Enter the name that will be visible to your customers (e.g., YourBrand Customer Support).

• Sender’s email: Enter the email address from which messages will be sent (e.g., [email protected]). Remember that this domain must be properly authorised in your MessageFlow panel beforehand.

• Account type: Select the option "sent from other mail server with SMTP protocol".

• SMTP server address: smtp.messageflow.com

• Port: 587

• Encrypted connection: Select STARTTLS from the list.

• Login: Enter your username in the format 1.your_account_name.smtp.

• Password: Enter the password for your SMTP account.

1. After filling in all the fields, click the Add button to save the configuration.

Verifying the integration (for the SMTP method)

To make sure the integration is working correctly, perform an action in your store that triggers an email (e.g., place a test order).

Then, log in to the MessageFlow panel and go to the Email API -> Email Reports section. If your test message is visible on the list, it means the integration was completed successfully!