What is a Brand Bot?

Brand Bot/ Agent RBM is the primary tool for communication in the RCS channel. It is the equivalent of your company's representative, which includes:

  • logo

  • banner

  • description of the bot

  • Contact information (phone numbers, websites and Email addresses)

What data should be prepared to create a Brand Bot?

To create a Brand Bot prepare:

  • logo

  • brief description of the company

  • contact information (phone numbers, your company's website and Email addresses for your customers to contact you)

Then forward them to our Customer Service Team so we can create your agent for you.

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