> For the complete documentation index, see [llms.txt](https://docs.messageflow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.messageflow.com/contacts/segmentation-of-customers.md).

# Segmentation of customers

The segmentator is used for e.g.:

* combining several groups into one new group,
* deleting from a group of contacts that are in another group,
* create a new group based on filters or percentage breakdown.

1. After logging into the panel, go to **Contacts** -> **Group List** and click -> **Group Segmentation**:     &#x20;

&#x20;  &#x20;

<figure><img src="https://1762163817-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDIGjHYIXYoHyJoOeeUgD%2Fuploads%2FEfKNqBrjyILNLbBttqwP%2Fimage.png?alt=media&amp;token=69fab478-b94c-468b-a172-21fe3a53585e" alt=""><figcaption></figcaption></figure>

2. Name the newly created group, or select from the list the group already in the account on which you want to segment,
3. Select what operation you want to perform:

<figure><img src="https://1762163817-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDIGjHYIXYoHyJoOeeUgD%2Fuploads%2FSHSF6w8izSLKBNPVbE4N%2Fimage.png?alt=media&amp;token=51865e94-ebcb-4acf-b9d3-37bb473850b6" alt=""><figcaption></figcaption></figure>

2. Specify the parameters of the operation.
3. In the example below, we combine two groups previously imported into the account (Test Group 2 and Test Group) into a new group called "New Test Group." With this operation, a new item will appear in the list of groups.

<figure><img src="https://1762163817-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDIGjHYIXYoHyJoOeeUgD%2Fuploads%2FUBJwnyhxCnuuBJS00mZT%2Fimage.png?alt=media&amp;token=c31d8a8e-dc21-43cc-8bac-f0b2eae353e9" alt=""><figcaption></figcaption></figure>

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