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  • MessageFlow Documentation
  • 🚀ACCOUNT
    • Dashboard
    • User panel
      • Settlements
      • Settings
      • Notifications
      • Operation list
      • File manager
      • GDPR
    • Login and account management
      • How to create an account?
      • Logging into the platform
      • Resetting the password
      • Two-step authentication (2FA)
      • Resetting 2FA Settings
    • User and role management
      • Adding a user
      • Assigning permissions
      • User account activation
      • Editing and deleting a user
  • 💬CONTACTS
    • Adding contacts
      • Adding contacts manually
      • Importing contact lists (CSV, Excel)
      • Additional fields
    • Segmentation of customers
    • Archiving groups
  • Deleting groups
  • ✨COMMUNICATION CHANNELS IN THE PANEL
    • E-mail
      • Overview
      • Dashboard
      • Campaigns
        • Campaign list
        • Exporting campaigns from the list
        • Authorization of domain and senders
          • Authorizing domains with web hosts
            • Authorizing a domain hosted at Nazwa.pl
            • Authorization of a domain hosted at Home.pl
            • Authorizing a domain hosted at cyber_Folks
            • Authorizing a domain hosted on Zenbox
            • Authorizing a domain hosted on OVHcloud
            • Authorizing a domain hosted on GoDaddy
        • Creating e-mail campaigns
          • Designing messages with a drag-and-drop editor
          • Email creation specifications
          • Creating and downloading message templates
      • Analytics, audiences and reports
        • Monitoring deliverability, opens, clicks
        • Storage of email campaign reports
        • Email address archiving, removing hard-bouncing addresses, unsubscribes
      • Outgoing
        • Outgoing List
        • Export list
      • Settings
        • Adding a sign-out page
    • SMS
      • Overview
      • Dasboard
      • Campaigns
        • Campaign list
        • Exporting campaigns from the list
        • Creating SMS campaign
      • Analytics, audiences and reports
        • Reporting and analysis of SMS campaign results
        • Storage of SMS campaign data
        • Archiving recipients, removing recipients with ERROR status
      • Incoming
        • List of incoming
        • Export list
      • Outgoing
        • Outgoing list
        • Export list
      • Settings
        • List of links with suffixes
        • Unsubscribe pages
      • Common settings
        • Sender IDs
      • Integration with short codes
    • Mobile push
      • Overview
      • Dashboard
      • Campaigns
        • Campaign list
        • Export list
        • Push campaign configuration
      • Outgoing
        • Outgoing list
        • Export list
      • Analytics and report
        • Push campaign report
        • Push campaign data storage
      • Common settings
        • Applications
        • Adding test device
      • Segmentation
    • RCS
      • RCS message types
      • What is a Brand Bot?
      • How to run RCS?
      • Tips for creating a campaign
      • Technical specifications of the RCS service
  • 🖥️API CHANNELS
    • E-mail API
      • Dashboard
      • E-mails report
      • Tag report
      • Domains report
      • Blacklist Report
      • Whitelist report
      • Settings
    • Mobile push API
      • Overwiev
      • Dashboard
      • Outgoing
        • Outgoing list
        • Export
    • SMS API
      • Overview
      • Dashboard
      • Incoming
        • Incoming list
        • Export
      • Outgoing
        • Outgoing list
        • Export
  • ⚙️TECHNICAL SUPPORT CENTER
    • Integrations
      • Integration with Salesforce
      • Integration with SalesManago
      • Integration with Synerise
      • Integration with IdoSell
    • System requirements
    • Technical assistance
    • API documentation
    • FAQ
  • SAFETY CENTER
    • ISO 27001, 27018, 22301 certifications
    • Document templates
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  1. SAFETY CENTER

ISO 27001, 27018, 22301 certifications

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Last updated 1 month ago

We are committed to the highest standards of data protection and security of our solutions. We have put in place many control mechanisms to ensure the effectiveness of security measures and compliance with standards, as evidenced by the certificates we have obtained.

By choosing our services, you gain not only savings and scalability, but also stable security, operational continuity and full regulatory compliance.

MessageFlow ISO Certificates (Vercom)

Certificate
Description
Document

ISO/IEC 22301:2019

Business Continuity Management Systems

A global standard defining the requirements for a Business Continuity Management System (BCMS). Its aim is to support organizations in identifying potential threats to their operations and implementing effective mechanisms that enable quick responses to incidents and efficient restoration of services, including MessageFlow.

ISO/IEC 27001

Information Security Management

A global standard regulating information security management systems (ISMS). It provides guidelines for the creation, implementation, maintenance, and continuous improvement of processes related to data protection and risk management.

ISO/IEC 27018

Personal Data Protection in Cloud Computing

A global code of practice supporting the management of personal data in cloud computing.

ISO 22301
ISO 27001
ISO 27018